Coping Tips during the Pandemic & How to Keep Your Financial Resilience
Content Courtesy of Magellan Healthcare
Vol.6 Issue 3

Coping Tips

Stones with inspirational text – peace, love, happiness.
  1. Be Kind
    Call your friends and neighbors. Maintain social distancing, but smile at all the grocery workers who are keeping the shelves stocked. Ask an elderly neighbor if they need anything. An act of kindness boosts serotonin, a natural antidepressant in your brain, in both you and others.

  2. Be Thankful
    Don’t rush through your daily interactions on autopilot. Slow down and notice when someone is kind to you, even in the smallest way, and show them your appreciation. When you practice thankfulness, you become more positive; that helps others feel good too.

  3. Deepen Your Connections
    Share your feelings about this experience with those closest to you. Encourage each other to make the best of this moment in time, and come up with a game plan to support each other moving forward.

  4. Move Your Body
    Exercise is vital to maintaining physical and mental health. Get your heart pumping by talking a walk in your neighborhood, going on a hike in nature, or using an app for a guided training or yoga session. If you do go outside, maintain social distancing.

  5. Write Down Your Thoughts
    Keeping a journal is a powerful way to get perspective. Clarifying your thoughts and feelings on paper helps you get to know yourself better and release the stresses of daily life.

  6. Man feeling frustrated.
  7. Meditate
    All you need to do is sit down quietly for a few minutes, breathe deeply and let your mind relax. Meditation alleviates anxiety and helps you get in touch with your inner self, helping you face the world in a centered and focused way. Find free guided meditation sessions online.

  8. Determine What Is Really Bothering You
    Vague worries are harder to manage because they are all jumbled together. Try to get clear on what you are specifically concerned about. Finding the root of the worry helps you figure out what to do about it.

  9. Play Games
    Engaging in a game with others online, or even by yourself on your phone, helps you take your mind off other things. Give yourself permission to have some fun.

  10. Dine Well
    Have fun with food. Make your favorite recipes. Set the table with your finest dishes. Cook a meal with others. If you live alone, share pictures with friends for fun.

  11. Remind Yourself That This Will Pass
    Try to come to terms with what you can’t control, and focus on what you can do to move through this time in a positive way. Draw on the skills you have used during other difficult times, and remember how those times eventually passed by.

Coins, city graphic, stock display for finances.

Financial Resilience

With stock market volatility and troublesome headlines about how long the pandemic will last, it’s hard not to feel uneasy and question what the future holds. Consider these tips and resources to help you work through financial decisions and challenges that you may face in the weeks ahead.

Create a budget

Make a list of your regular monthly expenses, like rent, loan payments, utilities, food, etc. Compare that with your household’s take-home pay. If you are bringing home more money than your expenses, consider putting a bit of the extra to the side as a financial cushion. If your budget is more than you bring home each month, look for places you can cut to make ends meet. For help, visit

Control your spending

Being isolated and bored at home can give you a lot of time to shop online. With so much uncertainty, it’s important to resist the urge to buy impulse items. Prioritize your most important financial obligations such as food, shelter and transportation first, and items like household décor and extra clothing last. If necessary, consider pausing automatic bill payments so you can control the payment timing until you are on better financial footing.

Contact your lenders (mortgage, car, rent, utilities, student loans, etc.)

If you are unable to work due to COVID-19 – you’ve fallen ill, your place of employment has temporarily closed, you have to stay home and take care of children or loved ones who are ill, etc. – you may not be able to pay your bills. Many lenders have set up exceptions, special accommodations and relief funds to support the public during this health crisis. Take advantage of them.

Reach out to your credit card company

Even if your credit card issuer has not formally released a statement of support, (if you are at risk of missing a payment) it is worthwhile to contact the company to discuss your options. The Federal Deposit Insurance Corporation (FDIC) advises on its website that during a disaster, "Your creditors will likely work with you on a solution, but it’s important to contact them as soon as possible to explain your situation." Late payments can hurt your credit score, and pile on extra charges and fees, so getting ahead of the issue will save you - down the road.

Be aware of financial scams

If you receive a phone call, text message or email asking for your financial information in exchange for COVID-19 testing or medication, do not provide it. Unfortunately, fraudulent companies are taking advantage of people worried about COVID-19 and are trying to steal their money and/or sensitive information by offering unproven cures. In particular, note that the World Health Organization is warning about people posing as their representatives to obtain sensitive information and solicit donations through emails, phone calls, text messages and even fax messages.

Discuss finances with your partner or someone you trust

Financial matters are at, or near the top of the list of things that stress most of us out. It’s important to communicate with your partner and family about finances on a regular basis to understand your situation and agree on financial priorities. If necessary, consult with a financial professional.

Access community resources

State and local human service agencies can connect you with public assistance programs such as food stamps or emergency financial funds, Medicaid, housing and the like. Learn more at Health & Human Services.

  • The United Way has information on food banks, clothing closets, shelters, rent and utility assistance, support for older Americans and persons with disabilities, etc.
  • Aunt Bertha is a social care network where you can search for services like medical care, food, job training, transportation and more, right in your area.
  • The U.S. Government offers benefit information for individuals who are younger than age 55.

Source: Kostaras, S., & Trent. (2020, March 18). Where to Find Financial Support During Coronavirus COVID-19 on March 19, 2020.

If you need help managing your life or need help with a situation that’s troubling you, don’t forget to reach out to your Employee Assistance Program (EAP) 1-800-234-1237 (TTY 1-800-456-4006) which is available to you and your immediate family members 24/7.

The EAP is a service already paid for by the FAA that offers up to eight counseling sessions. You, your family/household members, and retirees within the last six months can receive EAP services. The program is action and results-oriented. You can also log on to: Magellan Healthcare.

For more information, please contact AMC’s Regional EAP Managers, William Clear or Coletta Brewer.

Your program is completely confidential and is here to help you with your household members 24/7/365. No situation is too big or too small. Give us a call or visit your program website to get started.

Federal Aviation Administration WorkLife Solutions
For TTY Users: 1-800-456-4006

Federal Aviation Aministration (FAA) seal